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The RCourier shopper tracking page

RCourier shows your shoppers live tracking on your own website, so they do not have to visit a courier’s site.

Where shoppers see tracking

  • A clean tracking page that shows the parcel’s progress.
  • A card on the My Account order page.
  • The thank-you page.
  • The shipped and delivered emails, which link to the tracking page.

On your side, the orders list has a Track button.

Shopper tracking page on the store's own site, with the cash-on-delivery amount
Tracking card on the My Account order page

Cash on delivery

The shopper sees the amount to pay on delivery.

Refreshing status

You or a shopper can press Refresh to check for new status. In the background the plugin also checks about every 30 minutes.

Using another tracking plugin

If another tracking plugin is active you can choose which one shows tracking to shoppers. RCourier then stays out of shopper emails and My Account.

The setup wizard has an optional credit-link box, ticked by default. You can untick it there or turn it off any time in the shopper settings. Nothing in the plugin needs it.

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